Pitfalls of IT

Failed fix it yourself project shows up at your door

Sometimes you never know where things went wrong for the mess to get that bad before a user decides to bring the computer to a trained professional. Innovative Solution to missing keysOpening the box that this computer shipped in was one of those times. After working my way through the many layers of shipping material, all of which was child themed such as a diaper box and gold fish printed sandwich bag, I found the handywork contained in the pics.Read full article...


Working from home - The Yahoo debate

The web is buzzing with talk of Marissa Mayer and Yahoo's decision to stop the common practice of working from home. Those who are voicing their opinions on the topic are (for the most part) convinced that this decision will hinder productivity, kill employee moral, and alienate the potential future workforce. I think there are extremely important points that are not being addressed.

  1. Yahoo is in trouble, they need a concerted effort to do a total overhaul of their company. This is a "The shit hit the fan" scenario and in my world that always means all hands on deck. Ideas need to be bouncing around the room and filtered, tested, modified, and finalized faster than one can type.Read full article...


Best of "Operator Errors" and Troubleshooting Disasters

Some days you just have to smile and laugh at what just unfolded because any other reaction would just snowball into ending up in the crazy house.  Today I had the inspiration to jot down a few of the problems that will forever live in my memory as classics. I'd like to hear yours in the comments, we can all use a good laugh at your expense, after you get one on mine of course.Read full article...


Why do they always tell me to reboot?

Power Button ImageHere's the inside scoop behind the often used, always hated and unfortunately very useful tool a technician must rely on... The reboot. Most of IT hates asking the question as much as end users hate hearing it, but we all understand it's a Windows thing right? Not always true...Read full article...


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