How To

Deploy Network Printers using GPO

  1. Open Print Management Console in Adminitrative Tools (Start -> All Programs -> Administrative Tools -> Print Management)
  2. On the left sidebar you will see Print Servers under Custom Filters, right click Print Servers -> add/remove servers then you can either manually enter your print server name or browse for it.
  3. Click Add to List to be able to manage this print server with the Print Management Console
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How to Remove Malware: A Step by Step Guide

Malware is an everyday occurrence these days making the ability to remove it a must for anyone working with end users on workstations. I've outlined the steps I follow when combating these threats, comment to let us know additional steps you follow.Read full article...


Troubleshooting DHCP on Windows Workstations: 169.x.x.x

Although DHCP is a highly automated process that requires little from the client side, you should still be familiar with a few techniques to diagnose and correct issues.

About DHCP

A DHCP server is responsible for leasing out IP addresses of a chosen pool to connected clients. This allows administrators to have numerous devices on a network without having to manually chose and set each clients address as well as keep track of each one assigned to avoid conflict. When a workstation reboots, or the lease time is over, a new lease is given sometimes with the same IP if available.Read full article...


Google will Teach your Mom Technology

How hard do you laugh when your friend's phone rings, they pick up and within seconds you know it's his mother wanting help with a task on the computer? It's just comical, for someone that can manage thousands of systems and users including providing support you'd think they'd be able to explain how to open a web page in a new tab and why you'd want to. It just get's ugly and you laugh more... then it happens to you!Read full article...


Troubleshooting DNS on Windows Workstations

It is important to be able to recognize the symptoms of DNS related issues and have the ability to correct any configuration problems quickly. "Server not found" errors are the most common client side DNS issues but it's important to know that even something like the speed web pages load is affected by DNS, not only when they won't load at all. Read full article...


How To Access Another Users Mailbox in Outlook

It's often required to give a user rights to an email mailbox other than their own, and without disclosing the password. This is done in Exchange & Outlook with the following steps...Read full article...


Important Files and Folders when Migrating to a new Computer

Important files and folders to migrate when transfering a user to a new computer.Read full article...


Using OneNote for Documentation of IT Projects and Tasks

OneNote IconKeeping track of IT using OneNote can simplify the documentation of Information Technology information. The enigma in many organizations is that the people responsible for Computer Information Systems very often don't effectively use information that will boost efficiency and sanity. A quick setup will provide a solid foundation to build on.Read full article...


Email Text Messages to Cell Phones

A list of SMS gateways or email address domains for sending an SMS message through email based on carrier.  For anyone who may need a quick explanation, these allow you to send an email to your phone as a text message using the below addresses. For IT this is extremely useful for alerting systems that need more attention than an email can offer.Read full article...


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