Information Technology

Using Drupal for an IT Support Ticketing System

Ticket DispenserIssue tracking has the potential to make or break an IT team regardless of how well they perform.  A ticketing solution must display information in such a manor to enable a user to obtain a solid grasp of the overall situation at a glance, and user/task specific details just a click away. The adaptability of Drupal makes it a stable platform to build on.Read full article...

Email Text Messages to Cell Phones

A list of SMS gateways or email address domains for sending an SMS message through email based on carrier.  For anyone who may need a quick explanation, these allow you to send an email to your phone as a text message using the below addresses. For IT this is extremely useful for alerting systems that need more attention than an email can offer.Read full article...

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