We share what we've learned.

"The true measure of your education is not what you know, but how you share what you know with others" -Kent Nerburn

There is no substitute for experience. Though books and classes can teach you the ideas and steps to completing tasks, there is a limit to what they can cover. Every System Admin has heard"There was no way you would have known unless you've seen it before, but next time you'll know immediately"  feeling all the more wiser when the day came to once again utilize the experience gained.

If you have an interest in participating either by writing or giving suggestions including topics please contact us.

Popular Articles

Track projects with this OneNote Template

Project Management is a fundamental skill needed to excel your Information Technology career. Documentation and planning are key components that make a successful project.Microsoft Office OneNote

Microsoft Office OneNote provides a platform to keep on top of both high level and low level project data quickly and in a well organized layout. Attached is a OneNote Project Template with three page templates.Read full article...

Using OneNote for Documentation of IT Projects and Tasks

OneNote IconKeeping track of IT using OneNote can simplify the documentation of Information Technology information. The enigma in many organizations is that the people responsible for Computer Information Systems very often don't effectively use information that will boost efficiency and sanity. A quick setup will provide a solid foundation to build on.Read full article...

Using Drupal for an IT Support Ticketing System

Ticket DispenserIssue tracking has the potential to make or break an IT team regardless of how well they perform.  A ticketing solution must display information in such a manor to enable a user to obtain a solid grasp of the overall situation at a glance, and user/task specific details just a click away. The adaptability of Drupal makes it a stable platform to build on.Read full article...

Navigation menu with Drupal Zen Sub-theme

How to create Try2Stop.us style navigation menu in Drupal using the Zen theming system and a custom sub-theme

These steps assume you have the following installed and configured already - Drupal CMS, Zen Theme, STARTERKIT subtheme configured to the name and settings you desire, you have a working knowledge of css.

1. Open pages.css file in the css folder subtheme directory

2. There are already styles for various regions and tags, we will need to add a few to target a specific area. The method I used for creating the menu was styling the list items, so...Read full article...

Using Sysinternals Disk Usage to create CSV file of Folder Sizes

Windows Sysinternals Suite has a bunch of really useful tools to make any system admin's life easier. One of those tools is Disk Usage, DU.exe. One can utilize DU to get a breakdown of folders and sizes. Anyone who was trying to find out what's utilizing all their storage knows how important this utility can be. Below is how to utilize DU as well as print the findings to a CSV file.

These are the standard instructions...

Using Disk Usage (DU)

Usage: du [-c[t]] [-l <levels> | -n | -v] [-u] [-q] <directory>Read full article...

Word Templates for Documentation of Server Downtime Impact

Server Documentation plays a critical role in both change management and business continuity by ensuring all involved are fully informed. The purpose of Impact Statements is to have critical information available without the need for time consuming research when a system has unexpectedly gone down or during planning of system downtime. These statements play a critical role in maximizing system availability and safeguarding against accidental outages because of uninformed personnel.Read full article...

Add Users to local admin and remote desktop group using GPO

This tutorial will show you how to use the GPO Restricted Groups to add IT support technicians into the local administrator group of all PC's the policy is applied to. Using Group Policy to add users to the local admin group is a safer and better practice than providing domain admin privileges to technicians that do not have the need or experience to be working beyond the workstation level.

1.Define Security Group

First you need to define a security group in AD users and computers. In this example I am creating a security group called IT_TechRead full article...

Theming Drupal Blocks in a Zen Sub-theme

Adding block styles to your sub-theme are important for several reasons. My original objective behind learning to style blocks was to eliminate large  titles and awkward spacing that was inherited from the parent style sheets, especially the H2 tag. Once I got a grasp on how easy it was to style individual blocks or groups of them I started to utilize this more. Blocks.css comes packaged in your sub-theme's CSS directory with many useful classes and ID's listed (commented with their purpose as well).

Taking a look at the page source you can see how styles are applied to blocks...Read full article...

Custom Regions using Drupal and Zen Subthemes

Having the ability to layout each page according to your own specifications is a must when designing a web site. In Drupal development, creating custom page regions gives control over content areas to achieve a personalized look. I'll walk you through creating two regions that split the content area in half.

Prerequisites: A basic understanding of Drupal and how it works, a Drupal site that you have access to installing themes and a basic text editor.Read full article...

Taxonomy and Views in Drupal - Create tag block per section page

BlocksProviding a quick way for visitors to find additional information they are interested in has been a major focus while working on this project. Requirements were few but critical to meet. The solution: Taxonomy linked key phrases to posts while Views provided a method of displaying the terms.Read full article...

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